Technical issue at British Airways causes some flight cancellations at Heathrow

Technical issue at British Airways causes some flight cancellations at Heathrow

World

Technical issue at British Airways causes some flight cancellations at Heathrow

(Reuters) - ICAG-owned (ICAG.L) British Airways said that it had to cancel some flights at London's Heathrow Airport due to a technical issue Thursday, without disclosing the number of affected flights.

The airport had earlier said that the airline was working to resolve a technical issue with a number of its systems, which had affected several departing and arriving flights.

A report by The Independent newspaper said that at least 50 flights were affected due to an IT problem.

British Airways said that a majority of its flights continued to operate on Thursday, adding that affected customers had been contacted and offered options, including a refund or rebooking to an alternative flight with the airline or another carrier.

The British airline has been affected by other IT problems in recent years including a major computer system failure in 2017 that stranded 75,000 passengers over a holiday weekend, sparking a public relations disaster and pledges from the carrier that it would do better in the future.