JPMorgan sues customers over cheque fraud linked to glitch that went viral

JPMorgan sues customers over cheque fraud linked to glitch that went viral

Business

The glitch in August let customers deposit big cheques in ATMs and withdraw funds before clearance

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NEW YORK (Reuters) – JPMorgan Chase, the largest US bank, has begun suing customers for cheque fraud, saying they improperly withdrew funds by taking illegal advantage of a temporary technical glitch that went viral on TikTok.

The glitch in late August let customers deposit big cheques in ATMs and withdraw funds immediately before the cheques could clear, even if the cheques later bounced.

Chase filed four lawsuits on Monday in federal courts in Los Angeles, Houston and Miami, accusing two individuals and two businesses of illegally retaining more than $661,000 after the cheques they deposited were deemed counterfeit or forged.

In the largest case, Chase said a Houston man still owes $290,939.47 after withdrawing over two days most of a $335,000 cheque that a masked man deposited in his account on Aug. 29. Chase said the cheque was rejected on Sept. 4.

The defendants did not answer, did not accept, or could not immediately be reached with messages seeking comment on Monday.

All four lawsuits accuse the defendants of violating their deposit agreements, and seek the return of improperly withdrawn funds plus other costs.

JPMorgan, based in New York, said it is pursuing the cases and cooperating with law enforcement to ensure that people are held accountable.

Last month, the Wall Street Journal said the bank was investigating thousands of possible cheque fraud incidents.

"Fraud is a crime that impacts everyone and undermines trust in the banking system," JPMorgan spokesman Drew Pusateri said in a statement.

Cheque fraud is a federal crime. Many banks including Chase let customers access some of the value of their cheques until the cheques clear.